![]() Rent Manager 12 or Propertyware), the Meld # populates inside the other software's work request record. NOTE: For those with a system integration (i.e. ![]() This requires a level of integrity and uniqueness in assigning Meld numbers to avoid collisions between customer data. Property Meld is not installed at your site. Property Meld is cloud distributed and shared. Q. As an Admin or Agent User, can I generate our own Meld numbers?Ī. No. Meld numbers are randomly generated by Property Meld. Refer to User Registration - Email Already Exists.As an Admin, Agent, or Maintenance User, what do I do when trying to login fails with "User Already Exists" or completing User Registration fails with "Email Already Exists"?Ī. Refer to the following possible solutions. Log out of Property Meld, Press CTRL+F5 to refresh your browser cache, log into Property Meld, and try again. Q. As an Admin or Agent User, what do I do if I get a 404 error when inviting a Tenant?Ī. Melds provide the audit trail related to maintenance on a specific Property and retention is critical to both the integrity of the system and your legal records.Melds can never be deleted by any User.Can be removed from a Unit without deleting the Tenant account and all Tenant information will still be retained.Information is available on Melds created during Tenant's existence, but Tenant will be "Unregistered".Once deleted, cannot be reactivated- must be re-invited and re-linked to Property.Must be deleted by an Admin or Agent User.Melds created during the Property or Unit existence are retained permanently and are searchable.The User will also be prompted to deactivate corresponding unit(s).Must be deactivated by an Admin or Agent User.Below is a summary of what happens when these items are deleted: As an Admin or Agent user, what happens when I deactivate Properties, Units, Tenants, or Melds?Ī. There is not currently a way to deactivate any item in Property Meld. Live Chat (available by clicking Support button in lower-left of Property Meld).Help Center (Help Articles, Best Practices, Troubleshooting, FAQ).How can I connect with your customer success team?Ī. Property Meld provides a robust combination of traditional Email Support Ticketing, in-app Live Chat, a Knowledge Base of help articles, and the ability to make custom videos and walkthroughs for you. We created Rentvine to be the most flexible property management software you will ever use.Q. A software that is simple to use, exceptionally fast, customizable, undoubtedly reliable, and most importantly, backed with world-class support. A software that grows with them, not limits their capabilities. Over the last several years the property management community has expressed a desperate need for a software that works for them, not against them. $2.50Īdditional fees for tenant screening and transactions may apply. NACHA Files, Dedicated Customer Support, Custom Fields…and so much more. Reporting Capabilities, Inbound ACH Fees, Premium Integrations, Purchase Order & Tracking, ![]() Rentvine's all-inclusive per-unit pricing, includes powerful Open API, free maintenance, free eSignatures, free future updates at no extra cost.
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